Client Servicing Executive / Manager – Brand Growth & Business Development

Location:

Mumbai / Hybrid / Remote

Job Type:

Full-Time | Open to Part-Time or Freelance for the right fit

About Us:

At Monday Marketing, we’re not your average agency — we’re a tribe of brand-builders, design thinkers, and digital hustlers. From D2C rockets to Fortune 500 giants, we partner with brands that want to grow smart and scale fast.

Now, we’re looking for a Client Servicing professional who can be the voice of our agency in every room — someone who can manage relationships like a pro, pitch ideas that make clients lean in, and drive new business growth with confidence.

Your Key Responsibilities:

• Be the main point of contact for assigned clients — from onboarding to ongoing campaign delivery.
• Understand each client’s business inside-out — industry, competitors, marketing goals — and act as their trusted advisor.
• Work closely with our internal teams (design, tech, performance) to brief in client needs and ensure timely, quality output.
• Pitch creative ideas, campaign strategies, and innovative solutions that align with client objectives.
• Identify upsell/cross-sell opportunities and convert conversations into contracts.
• Lead brand presentations, review meetings, and report discussions with flair.
• Handle client feedback tactfully and make sure internal teams align on revisions and final goals.
• Track project performance and client satisfaction, ensuring a long-term relationship mindset.
• Bring in new clients through referrals, past connections, and proactive reach-outs (bonus if you’ve done this before!).

You’re Perfect for This If You Have:

• 2–5 years of experience in client servicing, brand management, or account management (preferably at a digital or creative agency).
• A deep understanding of branding, digital marketing, content, and performance marketing lingo.
• Strong communication skills (email, calls, meetings, presentations — you shine everywhere).
• Proven ability to pitch, negotiate, and close deals with clarity and confidence.
• An eye for detail, a love for deadlines, and a knack for relationship building.
• Bonus: You’ve handled clients from D2C, healthcare, real estate, or edtech sectors.

Perks of Working with Monday Marketing:

• Work with India’s most creative marketers and top design minds.
• Get exposure to multi-industry campaigns and international clients.
• Flexible work culture, creative freedom, and performance-based growth.
• A chance to not just service brands, but to help build them.